Information We Collect from Users
When you register and use the 2336 platform, we collect various types of information to ensure our services are delivered properly and securely. This information is collected directly from you or automatically as you use the platform.
Full name, email address, phone number, date of birth, and password provided during registration. This information is required to create and manage your account.
Device type, operating system, browser version, IP address, and access log data. This information is collected automatically for security and service improvement purposes.
Transaction records in Malaysian Ringgit (MYR), payment methods used such as Boost and GrabPay, and deposit and withdrawal history. Full card details are not stored by the platform.
In-platform activity records including categories visited, bets placed, session duration, and user preferences. This data is used to improve the platform experience.
How We Use the Information Collected
2336 uses the information collected solely for legitimate purposes related to the provision of this platform's services. We do not sell or disclose your personal information to third parties for marketing purposes without your consent. The primary purposes for which information is used include:
- Processing account registrations and verifying user identity for security purposes.
- Processing deposits and withdrawals in MYR and maintaining accurate transaction records.
- Detecting and preventing fraud, account abuse, and unlawful activity.
- Providing effective customer support when users reach out to our team.
- Sending account-related notifications, transaction updates, and important service announcements.
- Improving platform performance based on usage patterns and user feedback.
Cookie Usage and Session Tracking
The 2336 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you visit our platform. We use several types of cookies:
Essential cookies — required for core platform functions such as maintaining login sessions and account security. These cookies cannot be disabled as they are essential for the platform to operate correctly.
Analytics cookies — helps us understand how users interact with the platform, including the most frequently visited pages and average session duration. This information is used in aggregate form and does not personally identify any individual.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your overall user experience.
Data Security & How Your Information Is Stored
2336 applies industry-standard security measures to protect user personal information from unauthorised access, disclosure, modification, or destruction. All communications between your device and the platform's servers are encrypted using SSL (Secure Socket Layer) protocol, ensuring data in transit cannot be intercepted by third parties.
User account passwords are stored in hashed form using a robust algorithm, meaning your actual password is never saved as plain text and cannot be viewed by anyone — including platform staff.
Payment information is processed through separate, secure payment channels. 2336 does not store full credit or debit card details. Transaction records are retained for the period required under applicable laws and financial regulations, after which they are securely deleted.
While we take all reasonable precautions, no security system can be guaranteed to be one hundred percent foolproof. We encourage users to take personal steps as well, such as using strong passwords and not sharing login credentials.
User Rights and Third-Party Data Sharing
User Rights Over Personal Data
As a 2336 platform user, you have the following rights regarding your personal information:
- Right to Access — you may request a copy of the personal information we hold in relation to your account.
- Right to Rectification — if you find that your information is inaccurate or out of date, you may request an update through your account settings or via customer support.
- Right to Erasure — you may request to close your account and delete your personal data, subject to record retention requirements prescribed by law.
Third-Party Sharing
2336 does not sell user personal information to third parties. Information may be shared only in limited circumstances — with approved payment processors for the purpose of handling MYR transactions, or with legal authorities when required by court order or applicable regulations. Any third party that receives user data is required to comply with strict confidentiality obligations.
Policy Changes and How to Contact Us
2336 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our services, legal requirements, or industry practices. Users will be notified of any significant changes via in-platform notifications or to their registered email address. The effective date of the latest version of this policy is displayed at the top of this page.
Continued use of the platform after changes are published will be considered acceptance of the updated privacy terms. It is your responsibility to review this page periodically.
If you have any questions, concerns, or wish to submit a request regarding your personal data, you can contact our support team through the channels available in your account after logging in. For general enquiries, please refer to the FAQ first, as many common questions are already answered there.
For written privacy enquiries: [email protected]
Join the 2336 Malaysia User Community
With robust data security and protected privacy, register your account with confidence and enjoy your online entertainment experience with 2336.